Big Dollar Casino Responsible Gambling
At Big Dollar we take responsible gambling seriously. We want play to remain enjoyable and within your control, so we provide clear tools, practical limits and accessible support to help you manage your activity. Below you will find the steps you can take on your account and where to get further help if you need it.
Our player protection principles
We promote safe play by offering transparent controls, straightforward limits and timely support. We expect customers to play responsibly and to use the tools available if their gambling patterns change. Our team is trained to respond to signs of problem gambling and to guide members towards appropriate help.
Activity-control tools
You can access all safer gambling tools from your account settings. These include deposit and loss limits, time reminders, session breaks and self-exclusion options. Limits are applied immediately and are simple to adjust or remove within any waiting period set by you.
Deposit limits
Set daily, weekly or monthly deposit caps to control how much you add to your account. Limits take effect straight away and can be reduced at any time. Increasing a limit may be subject to a cooling-off period.
Loss limits
Use loss limits to restrict the maximum you can lose over a session or set time period. This helps you stick to a budget and avoid chasing losses.
Time limits and session reminders
Enable session timers and reality checks that notify you how long you have been playing and how much you have spent. You can choose reminders at 1 hour, 2 hours or longer and take a break whenever you wish.
Self-exclusion and account breaks
If you need a complete break, you can self-exclude for a set period - for example 6 months, 1 year or longer. Self-exclusion immediately blocks access to your account and stops marketing contact while the exclusion is active. For UK players you can also register with the national self-exclusion scheme, GamStop, for broader protection across participating operators.
Recognising signs of problematic behaviour
Common indicators to watch for include spending more time or money than intended, borrowing to gamble, difficulty stopping play, hiding gambling from others, or increased anxiety linked to gambling. If you notice these signs in yourself or someone close to you, consider using the account controls or seeking support.
Tips for staying in control
- Set and stick to deposit and loss limits before you play
- Use session reminders and take regular breaks
- Decide on a gambling budget and treat it like entertainment spending
- Avoid gambling when stressed or under the influence of alcohol
- Keep family members informed if gambling is affecting household finances
Professional help and support organisations
If you need further assistance, confidential support is available from specialist organisations:
If you would like help adjusting your account controls or want to speak to our support team about safer gambling options, contact us through your account and we will assist you promptly and respectfully.